Privacy Policy

Your privacy matters to us. This Privacy Policy describes how EasyMaid collects, uses and protects your personal data in connection with our app and services.

Data Controller

Company: Duarte Saman Unip Lda
VAT: 514694394
Address: Rua Dr Antonio Jose de Almeida nº2 9ºF, 2780-089 Oeiras, Portugal
Email: info@easy-maid.com
Phone: +351 933 307 036

Data We Collect

  • Account data: name, email, phone, password (hash).
  • Profile and company data: property(ies), preferences and settings.
  • Operational data: schedules, bookings, routes and app interaction.
  • Technical data: IP address, device, browser and analytics (where applicable).

Purposes and Legal Bases

  • Service provision and contract performance.
  • Legitimate interest (security, product improvement, fraud prevention).
  • Consent (where required for communications and marketing).

Data Sharing

We may share data with service providers (processors) strictly to operate the app (for example, infrastructure, payments, communications). We require appropriate contractual safeguards.

Retention

We keep data for as long as needed to fulfil the purposes above and legal obligations. When no longer needed, data is deleted or anonymised securely.

Your Rights

  • Access, rectification, erasure and portability.
  • Objection and restriction of processing.
  • Withdraw consent at any time (where applicable).

To exercise your rights, contact us at info@easy-maid.com.

Security

We adopt appropriate technical and organisational measures to protect your data. However, no method is 100% secure and we recommend good security practices on the user side as well.

International Transfers

Where applicable, we ensure adequate legal mechanisms (e.g. standard contractual clauses) for data transfers outside the EEA.

Supervisory Authority

You have the right to lodge a complaint with the competent data protection authority (in Portugal, the CNPD).

Changes

We may update this Privacy Policy. We will publish the updated version with the date of the latest update.

Last updated: 26/10/2026